Founded in early 2010, Webbing is a global data MVNO that delivers enterprise grade, global connectivity and IoT services across more than 200 countries and 600+ mobile carriers’ networks.

Enterprise customers can manage, monitor, and optimize data usage in real-time with Webbing’s powerful software platform. Gain visibility by application type and have the power to white list applications and limit non-business applications with the click of a button, saving money and improving compliance.

What You’ll Be Doing

  • Help drive company revenue growth by improving account performance monthly and working to enhance opportunities.
  • Monitor the end user experience with our products and services to ensure quality.
  • Maintain healthy and positive working relationship within assigned account ensuring continued collaboration with assigned Channel Manager/Sales.
  • Contact implementation/Account setup ensuring QC is complete/accurate.
  • Log and communicate registered opportunities with Channel Manager.
  • Submit orders and communicate details.
  • Proactively monitor provisioning/orders/technical statuses and escalate as needed.
  • Review data usage trends within assigned accounts.
  • Identify needs for training and schedule appropriately to conduct.

Requirements

  • 2+ years of customer success or account management experience with complex, enterprise solutions.
  • Excellent communication and presentation skills (written/verbal via phone or email).
  • Strong project management skills with ability to multi-task and prioritize.
  • Display ability to think critically through issues to identify an appropriate solution.
  • Demonstrate ability to work in highly collaborative, cross-functional environments
  • Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies.
  • Passion to build customer relationships and provide customer service.
  • Effective listener with high integrity and empathetic conflict resolution skills.
  • Enthusiastic about technology with demonstrated technical aptitude
  • 2-4 year college degree
  • Preferred: background in Mobility, IoT



    By clicking «Apply» below you confirm you have read and accepted the terms and conditions and privacy policy.


    Or send your resume to careers@iamwebbing.com

    Global Offices

    USA
    240 Kent Ave.
    Brooklyn, NY
    11249

    Hong Kong
    Langham Place
    8 Argyle Street
    Mong Kok

    Israel
    94 Shlomo Shmeltzer Rd.
    Petach-Tikva
    4970602

    © Copyright 2020 Webbing USA Inc. All rights reserved.

    Contact Us: sales@iamwebbing.com